For smaller items, we prefer to use USPS Priority Mail with Delivery Confirmation and Insurance for the purchase price. For larger items, we may use UPS Ground.
International shipping will be via USPS Priority Mail International, unless otherwise noted. Any and all customs charges will be the buyer’s responsibility, we also will not falsify customs declarations to save on fees.
Return & Exchange Policy
In general, all sales are final on smaller windows, suncatchers, candles, and candle holders (unless they are received damaged, contact us for next steps). We do accept returns for larger items such as lamps, windows, and wall art. You, the buyer, must notify us within five (5) days of receipt of your intent to return and item. Said item must be returned to Einini Craftworks within fourteen (14) days. Refunds are provided once the item has been received and inspected, minus any initial shipping fees. Return shipping is the buyer’s responsibility. If there is any damage to returned items of which the buyer did not notify us, only a partial refund will be given based on extent of damage. We do not charge “restocking” fees.