Created on a wood base, measuring 3 inches across, and painted with glittery gold craft paint, we have added ceramic hearts & leaves, opalescent glass circles and glitter tiles to reflect the light.
Return & Refund Policy
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
In general, all sales are final on smaller windows, suncatchers, candles, and candle holders (unless they are received damaged, contact us for next steps). We do accept returns for larger items such as lamps, windows, and wall art. It must notify us within 3 days of receipt and the item must be returned within two (2) weeks. Refunds are provided once the item has been returned and inspected, minus any shipping fees. Return shipping is the buyer's responsibility. If there is any damage to returned items of which the buyer did not notify us, only a partial refund will be given based on extent of damage. We do not charge "restocking" fees.
For smaller items, we generally use USPS Priority Mail with Delivery Confirmation and Insurance for the purchase price. For larger items, we use UPS Ground.
All international shipping is via USPS Priority Mail International, unless otherwise noted. Any and all customs charges will be the buyer's responsibility, we also will not falsify customs declarations to save on fees.
Please note that every buying experience is different and as such, our terms for payment, refunds and exchanges are flexible. Communication is key. Be open and honest with us and we'll gladly work with you to make sure you're happy with your Einini Craftworks purchase.